Privacy

Privacy

SEBO Data Protection Policy

 

SEBO Data Protection Policy

We take the protection of personal data very seriously. Therefore, SEBO Stein & Co. GmbH processes personal data in conformity with the legal provisions applicable to the protection of personal data and data security. With this Data Protection Policy, we would like to inform you about the personal data concerning you that we process on our website, the purpose for doing so, and the legal basis under which such processing is allowed.

I. Name and address of the controller

The controller responsible for the processing of your personal data within the meaning of the EU General Data Protection Regulation (GDPR) when you use our website is

SEBO Stein & Co. GmbH
Wülfrather Str. 47-49
42553 Velbert
Tel.: +49 (0) 2053 / 89 81
Fax: +49 (0) 2053 / 89 85
email: info@sebo.de

Represented by the general managers Thomas Stein and Achim Liffers

For further information about SEBO Stein & Co. GmbH, please see our imprint.

II. Data protection officer

You can reach our data protection officer at: datenschutz@sebo.de

 

 

III. Collection of personal data, nature and purpose of their use

1. Visiting our website

When you visit our website, the provider of our sites automatically collects and stores information, known as "server logfiles", that is transferred by the browser that you are using. Specifically, the information that is stored relates to the browser type and version being used, the operating system that you are using, your internet service provider, your IP address, the date and time of day of access, the website from which you came to reach our website, and the websites that you access from our website.

Your personal data are stored only temporarily for the duration of your visit to our website in order to ensure that a connection can be established to our website and that you can use our website, as well as to analyse the stability and security of the system.

The legal basis for this data processing is Article 6(1)(f) GDPR, since pursuant to the purposes listed above, we have a legitimate interest in processing the data. We do not use the data in order to draw inferences about your person, and we do not store your data together with your other personal data.

2. Cookies

Our website uses cookies. Cookies are text files that are stored in or by the web browser on your computer system when you access our website. This cookie contains a character string that makes it possible to uniquely identify the browser the next time the website is accessed, while not providing us with any knowledge of your identity.

We use cookies in order to make our website more enjoyable, effective, and secure for you. First, we use session cookies for this purpose. With the aid of these cookies, we can identify the pages on our website that you have already visited. Once you leave our website, these cookies are automatically deleted. Second, we use temporary cookies for the foregoing purposes. These remain stored on your end device for a specified, fixed period of time so that we can identify the entries and settings that you previously made when you visit our website the next time.

The legal basis for the processing of the personal data contained in the technically necessary cookies is Article 6(1)(f) GDPR, since we have a legitimate interest in processing, namely, being able to provide our website in an optimised, bug-free manner.

Furthermore, we use cookies for statistically recording the use of our website in order to analyse how we can optimise it. In this way, when you visit our website, we can identify whether you have already visited it. These cookies are also deleted after a specified, fixed period of time. The legal basis for this is the consent you have given within the meaning of Article 6 (1) (a) GDPR. You can change or withdraw your consent at any time from the cookie declaration on our website.

Please be aware that most browsers automatically accept cookies. You can adjust your browser settings in such a way that cookies are not stored on your computer or that you are always prompted before new cookies are stored. Please note that if you deactivate cookies, this may limit the use of our website's features.

3. Matomo

We use the web analysis service Matomo to analyse and check the use of our website. We can use the statistics obtained to improve our offering and make it more interesting for you as a visitor to our website. Matomo does not have a registered office in the EU, but has appointed a representative in the EU within the meaning of Art. 27 GDPR: ePrivacy Holding GmbH, Große Bleichen 21, 20354 Hamburg, Germany.

We operate Matomo in a version that requires cookies. Matomo cookies are therefore stored on your computer for the purpose of web analysis. To analyse website usage, your IP address and information such as timestamps, websites visited and your language settings are recorded. We store the information collected in this way on our server.

This website uses Matomo with the "AnonymiseIP" extension. This means that IP addresses are further processed in abbreviated form and cannot be directly linked to individuals. The IP address transmitted by your browser using Matomo is not merged with other data collected by us. The legal basis for the use of Matomo is the consent you have given in accordance with Art. 6 para. 1 sentence 1 lit. a) GDPR. You have the right to withdraw this consent at any time. The revocation has no influence on the legality of the processing until the revocation.

The Matomo programme is an open source project. Information from the third-party provider on data protection can be found at matomo.org/privacy-policy/.

4. Contact form and contact by email

On our website, you have the ability to send us enquiries by using a contact form. If you do so, the data entered in the input mask are transmitted to us and stored for the purpose of handling your enquiry. You need to provide us with your email address so that we can response to your enquiry. You can provide additional information voluntarily. We do not transfer your data to third parties.

Alternatively, you can contact us using the email address listed in the imprint. In that case, your personal data transmitted with the email are stored.

The legal basis for the processing of your data is your voluntarily provided consent pursuant to Article 6(1)(a) GDPR. You have the right to withdraw that consent at any time by sending us an email. Revocation has no bearing on the lawfulness of processing that occurred up until revocation. Your data remain stored with us until the response to your enquiry has been completed or until you request that we erase them or you withdraw your consent. Statutory provisions, such as retention periods, are not affected by this.

5. Contact using the WhatsApp for our service

In addition, we offer you the ability on our website to contact us using WhatsApp. WhatsApp is owned by Facebook and is operated by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

If you use WhatsApp to contact us, the personal data that you transmit to us through WhatsApp are stored by us in order to handle your enquiry. You provide your information voluntarily and transmit your personal data to us voluntarily. The legal basis for our processing of your data is your voluntarily provided consent pursuant to Article 6(1)(a) GDPR. You have the right to withdraw that consent at any time by sending us an email. Revocation has no bearing on the lawfulness of processing that occurred up until revocation. Your data remain stored with us until the response to your enquiry has been completed or until you request that we erase them or you withdraw your consent. Statutory provisions, such as retention periods, are not affected by this.

Furthermore, we also store the chat sessions with you, as well as the images and, potentially, videos sent to us, in order to be able to document and verify the services that we provided through WhatsApp. This takes place on the basis of Article 6(1)(f) GDPR, whereby our legitimate interest in documentation is verification of the provided services.

Please be aware that in order to be able to use the features of WhatsApp, the provided information is normally transmitted to a WhatsApp server and stored on it. We have no control over the transmission of your data or over whether the data are transmitted to a server in Europe or the U.S., meaning that we cannot rule out that data are transmitted to the U.S.

In addition, please be aware that where data are collected by WhatsApp, we have no knowledge about what data are transmitted or the purposes for doing so. For information about data processing by WhatsApp, please visit https://www.whatsapp.com/legal/#privacy-policy.

6. Registering on our website

We offer you the ability to register on our website by providing personal data, which enables you to use the relevant service or offer for which you are registering, In this regard, your data are entered in an input mask and transmitted to us and stored.

The legal basis for the processing of your data is your voluntarily provided consent pursuant to Article 6(1)(a) GDPR or, if registration is undertaken for the purpose of concluding a contract, Article 6(1)(b) GDPR. You have the right to withdraw your consent at any time by sending us an email. Revocation has no bearing on the lawfulness of processing that occurred up until revocation.

Your personal data that you enter at the time of registration for the purpose of making use of the relevant offer are stored by us for the duration of your registration or until the end of your use of the offer and are then erased or, as the case may be, erased following request for erasure or withdrawal of consent. Statutory provisions, such as retention periods, are not affected by this.

IV. Embedding of services and third-party content

1. Google Maps

Our website uses an interface to access Google Maps, which is offered by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, U.S.

In order to be able to use the features of Google Maps, your IP address has to be stored. Please be aware that this information is normally transferred to a Google server in the U.S. and stored on it. We haveno control over such transfer of your data.

The legal basis for the use of Google Maps is our legitimate interest pursuant to Article 6(1)(f) GDPR in displaying our website in a customer- and user-friendly manner, as well as our interest in making it easier for you to find our dealers and other locations referenced on our website.

Information about Google's treatment of user data can be found in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

2. Link to YouTube

Our website contains a link to our YouTube channel "SEBO Deutschland". YouTube is owned by Google and is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, U.S.

If you click on the link to YouTube on our website and are logged in to YouTube, YouTube can allocate the visit to our site to your YouTube account, and in addition to your IP address, other data of your browser are transmitted to YouTube. If you do not want the data to be allocated to your YouTube account, you must log out of YouTube prior to clicking on the link.

The legal basis for embedding the YouTube link is our legitimate interest pursuant to Article 6(1)(f) GDPR in displaying our website in an appealing manner.

Please be aware that where data are collected by YouTube, we have no knowledge about what data are transmitted or the purposes for doing so. For information about data processing by YouTube, please visit https://www.google.de/intl/de/policies/privacy.

3. Links to Facebook and Instagram

Our website contains links to Facebook (Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, U.S.) and Instagram (Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, U.S.). By clicking on the Facebook or Instagram icon, you will be forwarded from our website to Facebook or Instagram.

The legal basis for embedding the Facebook and Instagram links is our legitimate interest pursuant to Article 6(1)(f) GDPR in displaying our website in an appealing manner.

a) Facebook

If you click on the link to Facebook on our website and are logged in to Facebook, Facebook can allocate the visit to our site to your Facebook account, and in addition to your IP address, other data of your browser are transmitted to Facebook. If you do not want the data to be allocated to your Facebook account, you must log out of Facebook prior to clicking on the link.

Please be aware that where data are collected by Facebook, we have no knowledge about what data are transmitted or the purposes for doing so. For information about data processing by Facebook, please visit https://www.facebook.com/about/privacy/.

b) Instagram

If you click on the link to Instagram on our website and are logged in to Instagram, Instagram can allocate the visit to our site to your Instagram account, and in addition to your IP address, other data of your browser are transmitted to Instagram. If you do not want the data to be allocated to your Instagram account, you must log out of Instagram prior to clicking on the link. Please be aware that where data are collected by Instagram, we have no knowledge about what data are transmitted or the purposes for doing so. For information about data processing by Instagram, please visit . https://help.instagram.com/155833707900388

V. Data transfer to third parties and third countries

We only transfer your personal data to third parties for the purposes listed below. We only pass on your personal data to third parties if you have given your express consent to this in accordance with Article 6 (1)(a) GDPR, if the transfer is necessary for the assertion, exercise or defence of legal claims in accordance with Article 6 (1) (f) GDPR and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data, in the event that there is a legal obligation for the transfer in accordance with Article 6 (1) (c) GDPR, as well as this is legally permissible and necessary for the processing of contractual relationships with you in accordance with Article 6 (1)(b) GDPR.

If we process data in a third country, i.e. outside the European Union (EU) or the European Economic Area (EEA), or if this occurs in the context of the use of third-party services or disclosure or transfer of data to third parties, this will only take place if it is done to fulfil our (pre-)contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests.

We would like to point out that we use tools from companies based in the USA and/or other third countries that do not have the same level of data protection as the EU, so that your personal data may be transferred to these third countries if these tools are active. For example, according to the decision of the European Court of Justice on the EU-US Privacy Shield, the USA has an inadequate level of data protection by EU standards. There is a risk that your personal data may be used by the US authorities for monitoring and/or surveillance purposes without any effective legal remedies. We would like to point out that we have no influence on data processing in the USA and/or other third countries.

VI. Your rights with respect to your data

If we process your personal data, then under the relevant legal provisions of the GDPR, you as data subject have the following rights:

1. Right of access

To begin with, you can obtain from us confirmation as to whether or not personal data concerning you are being processed. If we are processing your personal data, then pursuant to Article 15 GDPR, you can obtain information about the processing of your personal data. This includes, in particular, information about the purposes for which your personal data are processed, the categories of personal data concerned, the recipients or categories of recipient to whom the personal data concerning you have been or will be disclosed, the envisaged period for which the personal data concerning you will be stored, or, if specific information about this is not possible, the criteria used to determine that period, the existence of the right to request rectification or erasure of personal data concerning you or the restriction of processing of personal data concerning your or to object to such processing, the right to lodge a complaint with a supervisory authority, the source of your data, where they are not collected by us, and the existence of automated decision-making, including profiling, and, if applicable, meaningful information about the details involved.

2. Right to rectification

Pursuant to Article 16 GDPR, you have the right to rectification and/or completion of your personal data stored by us. If you assert the right to rectification, we will carry out the rectification without undue delay.

3. Right to erasure

Pursuant to Article 17 GDPR, you can obtain the erasure of your personal data stored by us. Among other things, you can obtain erasure if the personal data concerning you are no longer necessary in relation to the purposes for which they were collected or otherwise processed, if you withdraw your consent and processing took place on the basis of that consent and there is no other legal ground for the processing, if you object to the processing pursuant to Article 21 GDPR, or if your data have been unlawfully processed. You cannot obtain the erasure of your data if processing of your data is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise or defence of legal claims.

4. Right to restriction of processing

Pursuant to Article 18 GDPR, you can obtain restriction of the processing of the personal data concerning you if you contest the accuracy of the personal data concerning you, if the processing of your personal data is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead, if we no longer need your personal data for the purposes of the processing, but you require them for the establishment, exercise or defence of legal claims, or if you have objected to processing pursuant to Article 21(1) GDPR.

5. Right to data portability

Pursuant to Article 20 GDPR, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format. In exercising this right, you have, inter alia, the right to have the personal data concerning you transmitted directly from us to another controller, where technically feasible.

6. Right to withdraw the declaration of consent required by data protection law

Pursuant to Article 7(3) GDPR, you have the right to withdraw at any time the declaration of consent required by data protection law. Following revocation, we may henceforth no longer continue the data processing that is based on the consent. The withdrawal of consent does not affect the lawfulness of the processing undertaken on the basis of the consent until withdrawal.

7. Right to lodge a complaint with a supervisory authority

Pursuant to Article 77 GDPR, without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data concerning you infringes the GDPR.

VII. Right to object

If your personal data are processed on the basis of legitimate interests pursuant to Article 6(1)(f) GDPR, then pursuant to Article 21 GDPR, you have the right to object to the processing of the personal data concerning you on grounds relating to your particular situation or where the objection relates to direct marketing. If the objection concerns direct marketing, you have a general right to object, which we must implement irrespective of whether a particular situation was indicated.

If you wish to assert your right to withdraw or to object, you merely need to send an email to datenschutz@sebo.de.

VIII. Data security

For reasons of data security and in order to protection data transfer, our website uses SSL and TLS encryption. You can detect that the connection is encrypted, for instance, when you see the lock symbol or the prefix "https://" in your browser's address bar. Encryption prevents data that are being transmitted to us from being able to be read by third parties.

IX. Amendments to our Data Protection Policy

We reserve the ability to modify this Data Protection Policy from time to time so that it is always in conformity with current legal requirements or in order to implement changes to our services in the Data Protection Policy, e.g. in the event that new services are introduced. When you visit our website the next time, the new Data Protection Policy then applies.

Data Protection Policy version: November 2023

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Please note that the stated above companies are independent companies, not associated to Stein & Co. GmbH. Stein & Co. GmbH does not take responsibility for the contents published on these links.

Bitte beachten Sie, dass es sich bei den oben aufgeführten Unternehmen um unabhängige Geschäftspartner der Stein & Co. GmbH handelt, die nicht mit dem Unternehmen verbunden sind. Die Stein & Co. GmbH übernimmt keine Verantwortung für die Inhalte der angegebenen Links.

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